Frequently asked questions.
Straight answers about how we work, what it costs and how we keep your data safe. Can’t find what you need? Just ask.
Getting started
Where should we start with AI?
Most businesses start with a short Strategy Sprint. We map your workflows and data, then rank opportunities so you begin where the return is highest and the risk is lowest.
How quickly can we see results?
Typically a working pilot in a live workflow within 4–8 weeks of kickoff, after a 2–3 week discovery and design phase.
Do we need technical staff?
No. We handle the technical work and train your people to use and manage what we build. If you have an IT team, we’ll work closely with them.
Working together
What does an engagement look like?
Four phases: Discover, Design, Build & Pilot, then Scale. You get weekly demos and a working result at the end of every phase.
Which tools and systems can you connect to?
Most modern business software, including Microsoft 365, Google Workspace, Salesforce, HubSpot, Zendesk, Slack, QuickBooks and custom APIs.
Which AI models do you use?
We’re model-agnostic and choose the best fit for each task, whether that’s OpenAI, Anthropic, Google or open-source, so you’re never locked in.
Security & data
Is our data safe?
Yes. We use least-privilege access, private deployments where needed and providers that don’t train on your data. Everything is reviewed with your IT team before launch.
Can we keep humans in control?
Always. We build approval steps, confidence thresholds and a full audit trail into every agent, so people stay in charge of sensitive decisions.
Do you support regulated industries?
Yes. We design solutions around the rules that apply to you, such as HIPAA, GDPR or financial regulations, and work closely with your compliance team.
Pricing & ownership
How is pricing structured?
Fixed scope and fixed price, agreed in writing before work starts. Ongoing support is available as a monthly partnership.
Are AI usage costs included?
Usage-based costs such as model APIs and hosting are billed directly to you by the provider. We estimate them up front and help keep them low.
Who owns what you build?
You do. Code, prompts, workflows and documentation are handed over, with training so your team can run and extend them.
Talk to a real AI consultant.
Book a free 30-minute call and get straight answers about your specific situation.
