Chat and messaging agents grounded in your own content, with a clean hand-off to your team when a conversation needs a person.
Website, WhatsApp, email
Grounded in your content
Seamless human hand-off
We ground every answer in your approved knowledge, keep context across the conversation and know when to bring in a person.
Responses come from your help center, policies and product data, with sources available.
Follows a multi-turn conversation without asking the customer to repeat themselves.
Checks order status, books appointments or updates details through approved integrations.
Passes the full conversation to your team when a customer asks or the topic needs a person.
Replies in the customer’s language while drawing on the same approved content.
Summarizes common questions and gaps so you can improve your content.
A conversational agent speaks for your brand, so it is limited to what you have approved it to say and do.
Politely declines questions outside its scope instead of improvising.
Treats customer messages as data, never as new instructions for the agent.
Personal details are masked in logs and never shared with other customers.
Customers are told they are talking to an AI and can reach a person at any time.
Book a live demo and we will walk through how this agent would work on your data, with your systems and your approval rules.